My sales rep. Bonnie was awesome. I went to a different Ford dealer in my home town and did not get the attention I thought I deserved with a "VIP" appointment. All the employees of Marcotte greeted my sister and I. They were very enthusiastic with my choice of vehicle. I was given the royal treatment of a tour and introduction of all associates at Marcotte. I called Bonnie and left a message on her voice mail inquiring about a spray bed liner for my truck. Within 5 minutes, Bonnie called me at my work with a dealer that was reputable. Thank You to all employees of Marcotte, especially to Bonnie who made me feel like a queen for the day. :)