Customer Reviews for Marcotte Ford Sales Holyoke, MA

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Marcotte Ford Sales in Holyoke, MA, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Marcotte Ford Sales, allow us the opportunity to earn your business.

Great service, love that they came to my job and got the truck and brought it back in a timely manner! I love this service best hands down!! So convenient!! Thank you ford team! And I got my state inspection at the same time as my oil change, plus I get a complementary tire rotation. Thanks again. - N.S.

I had a wonderful auto purchasing experience at Marcotte Ford. Damio was knowledgeable, supportive (and extremely patient) in helping me decide and find the vehicle that best fit my needs. For me it was a Maverick Hybrid and I couldn't be happier. I look forward to continuing to work with this excellent team for my future auto needs, and would recommend this dealership to anyone. - D.D.

Fantastic experience buying a hard to find ford truck. Traveled 90 miles and it was worth it. Worked out a very fair deal and had both a fantastic salesman and general manager. Thanks Jack and Myron. - R.A.

I had a great experience with salesman Adam. He helped us getting the right truck for our needs. Even let us use a rental car while my truck was being serviced. Excellent staff we both highly recommend for your buying needs. Definitely recommend them. - D.S.

This was my second time purchasing an Explorer. Both times I went with Marcotte. I had such a great experience the first time 7 years ago that I asked for the same sales man again this time. Andrew Tesini was awesome to work with. He took all the stress out of car shopping going above and beyond! Also worthy of a shout out was Richie Filiault the business manager. He made the least enjoyable part of purchasing the car easy! All around it was a great experience and I will continue to give Marcotte my business in the future. - J.P.

Worked with Marquis to get a great new-to-me F150. Marquis was great, super responsive and helpful as we looked into a few different trucks on the lot, and ended up settling on the one I wanted for a good price. In-house financing and service departments are also smooth, would definitely recommend Marcotte, and Marquis in particular. - Dermott

Marcotte Ford is the best place to buy a car or truck in the 413. I have purchased a dozen vehicles in the last ten years from Marcotte and have only had positive experiences with sales, finance & service. Highly recommend. - A.S.

Everyone at Ford is great to work with from the sales team to the business manager, you are in great hands. They are so accommodating, understanding, and honest. You are in good hands when you purchase a car at Ford Marcotte. Dealing with dealerships can be scary and sometimes intimidating, but when you make the choice to work with Ford, you don’t have to be. - K.H.

My overall experience with getting into my new car was so much smoother than I anticipated. I went there with questions as to whether I should buy my vehicle out or lease again. After everything was explained I chose to lease. I would like to thank Cody for making the process so easy. If you are in the market for a new car, Marcotte is the place to go. You won't be disappointed. - J.O.

Marcotte Ford service department is very good. They completed our service in a very timely manner and the service technicians and staff were very friendly and helpful. I would definitely recommend Marcotte Ford to anyone looking for auto service and repairs. - R.D.

We ended up needing a new vehicle after an accident and worked with Jake at Marcotte Ford to lease our new Explorer ST-Line. The whole process was really smooth. Jake was easy to talk to, straightforward, and never pushy. He helped make a stressful situation a lot easier and got everything lined up quickly once we decided on the car. Even though we had shopped around and compared a few other options, Marcotte gave us a fair deal and handled everything professionally from start to finish. The Explorer was ready exactly as promised, and the whole experience was simple and stress free. Appreciate Jake and the Marcotte team for taking good care of us. Highly recommend them. - P.C.

Adam is the most attentive salesman ever! He came in on his day off to guide us through the whole process. He personally got our car registered [upstairs at the dealership] and brought her in for the inspection sticker. [Also at the dealership]. Our new 2020 Mustang is black,red interior and a red stripes on the outside. She is fully loaded. And only 26,000 miles. We love her.! Also remote start and a warning set of beeping sounds when backing up too close to another vehicle. We recommend Marcotte Ford for all your purchases. She is covered bumper to bumper for 6 years. If they can't fix a stain on a rug or a seat with an issue, they replace them. All maintenance is done there and if it takes a day, they give you a loaner vehicle. Yeah for Marcotte Ford!!! - K.P.